Licensee

2026-01-12

Brainard Funeral Home and Cremation Center

522 Adams St

Wausau

WI

54403

Tiffany Flesness

6124663782

careers@vertin.com

Full-time

No

Yes

$80,000-$100,000

EDUCATION, EXPERIENCE, CERTIFICATIONS Associate’s degree (A.S.), Bachelor’s degree (B.S./B.A.) or equivalent from a college or university, as required to hold the necessary Mortician License in the required State(s) of operation; plus five or more years related experience and/or training within a funeral service setting, where direct oversight/management of others was required. SKILLS, QUALIFICATIONS, ABILITIES The individual must possess these skills and abilities or explain and demonstrate that he or she can perform the essential functions, with or without reasonable accommodation, using some combination of skills and abilities. • Strong Communicator and Consensus Builder; able to understand financial reports and translate those results to others; able to provide management support over multiple sites and expansive geographic area; good understanding of marketing and merchandising. • Able to understand the importance of sound business practices and how that supports the overall mission of the business. • Solid understanding of marketing and merchandising, as well as clarity on how to utilize both to achieve stated goals. • Able to provide management support to all employees at the location level and in the operating group. • Possesses a general understanding of Project Management, Task Management and Sales Management. • Able to prioritize, multi-task, and effectively delegate tasks when appropriate. • Understands financial implications of decisions. • Able to foster relationships with other businesses within a local or multiple community culture.

EDUCATION, EXPERIENCE, CERTIFICATIONS Associate’s degree (A.S.), Bachelor’s degree (B.S./B.A.) or equivalent from a college or university, as required to hold the necessary Mortician License in the required State(s) of operation; plus five or more years related experience and/or training within a funeral service setting, where direct oversight/management of others was required. SKILLS, QUALIFICATIONS, ABILITIES The individual must possess these skills and abilities or explain and demonstrate that he or she can perform the essential functions, with or without reasonable accommodation, using some combination of skills and abilities. • Strong Communicator and Consensus Builder; able to understand financial reports and translate those results to others; able to provide management support over multiple sites and expansive geographic area; good understanding of marketing and merchandising. • Able to understand the importance of sound business practices and how that supports the overall mission of the business. • Solid understanding of marketing and merchandising, as well as clarity on how to utilize both to achieve stated goals. • Able to provide management support to all employees at the location level and in the operating group. • Possesses a general understanding of Project Management, Task Management and Sales Management. • Able to prioritize, multi-task, and effectively delegate tasks when appropriate. • Understands financial implications of decisions. • Able to foster relationships with other businesses within a local or multiple community culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES: General Manger and Location Manager Duties (20%) • Ensure appropriate and equitable staff schedules for call coverage, services, events, meetings etc. for primary location and locations in operating group. • Manage employee and operating group performance using established metrics and expectations, tracking progress against the goals, ensuring timely feedback, and addressing performance problems and issues promptly. • Hold staff accountable for metrics and performance goals. • In conjunction with location managers (where applicable), scheduling and leading regular staff meetings, as defined by the Vertin Business Model. • Ensure active participation by all employees in the communities they serve. • Review and enhance current activities and marketing efforts. • Understand the benefits of social media activity and ensure participation. • Understand the budget and ensure financial goals are met for the businesses in the operating group. • Prioritize future expenses and approving all proposed operating expenses within the limits of authorization. • Immediately report all significant, unexpected or potential expenses that arise as part of operating a business. • Ensure adherence by all staff to all stated policies and procedures, OSHA standards, and FTC standards. Properly report any/all incidents immediately, as required by company procedures. Funeral Director (60%) • Arrange and conduct funeral and memorial ceremonies in a professional, organized, and caring manner in keeping with company policies and procedures. • Grow market share through active involvement with community, religious and other organizations. • Maintain company and funeral home location marketing online and locally as required. • Supervise and care for the deceased in a respectful manner and in keeping with regulatory requirements, while performing a variety of tasks which include: removals and transfers, embalming, cosmetology, hairstyling, dressing and casketing; coordinating and assisting with funeral service, and visitation, delivery of flowers, caskets, urn, photos and other personal keepsakes or mementos or client families, and the removal, proper care and storage of these items. • Operate and maintain the crematory at certain locations, including repositioning and processing of cremated remains as per the Procedures Manual. Where location differences cause Funeral Director to serve as a Crematory Operator, specific responsibilities also include those of a Crematory Operator. • Promote and maintain a safe and healthy work environment. • Ensure adherence to all professional, state and federal licensing authority, regulations and rules applicable to funeral service. • Where regulatory requirements limit pre-need sales to Funeral Directors, the Funeral Director’s specific responsibilities also include those of the Preneed Specialist. • Provide aftercare, including delivery of documents, cards, and information on insurance, pre-arrangements for next of kin. • Ensure potential pre-need referrals are shared with Preneed Specialist. • Supervise the parking of cars, ushering, driving funeral vehicles, assisting at chapel and church services, assisting at the cemetery, floral delivery, picking up supplies, participating in special functions and other duties, as required. • Accurately prepare all documents related to funeral services, cremations, and maintenance. • Perform office duties and reporting. • Clean and maintain all funeral home vehicles. • Assist with the maintenance of vehicles, the facility and property, receive caskets and other funeral home supplies as well as place into inventory. • Other duties as assigned. SUPERVISORY RESPONSIBLITIES (20%) Directly lead, supervise, trains, and develop Funeral Home staff. Ensure roles and responsibilities are clarified. Maintain systems to measure and evaluate direct reports against established metrics. Carry out supervisory responsibilities in accordance with Vertin policies and management processes, and applicable laws. Responsibilities include but are not limited to participating in interviewing, recruiting, hiring, onboarding, assigning and directing work, evaluating performance, reward and recognition, performance management, and termination. Ensure compliance in all areas for the benefit of employee health and safety.

Apply online

https://apply.workable.com/vertin/j/47A7607147/

General Manager