Licensee

2026-04-29

Heritage Family

1551 Emancipation Hwy Unit #1519

Fredericksburg

VA

22401

Marla Callanan

4235477938

hr@heritagefamily.com

Full-time

No

Yes

$52K - $72K

The Funeral Director or Funeral Director/Embalmer must meet the following qualifications and requirements: Current Funeral Director or Funeral Director/Embalmer license required in the State of Practice or be eligible for reciprocity. Associate’s or Bachelor’s degree in Mortuary Science from an accredited institution, as required by the State of Practice. Compliance with all state-mandated continuing education (CE) requirements for Funeral Directors or Funeral Directors/Embalmers. Comprehensive knowledge of federal and state regulations governing funeral service, including OSHA requirements and FTC Funeral Rule compliance. Exceptional interpersonal and communication skills, with the ability to deliver compassionate and professional service to families. Strong organizational skills, sound judgment with the ability to manage multiple tasks, solve problems effectively, and maintain a high level of attention to detail. Ability to work independently and handle sensitive situations with discretion. Proficiency with funeral home software, Microsoft Office applications, and customer relationship management (CRM) systems. Flexible schedule with availability for evenings, weekends, and on-call shifts. Responsible for staying current with and respond to company communications and in a timely and professional manner. Must successfully pass a background check and possess a valid driver’s license with a clean driving record. Must maintain insurability under company vehicle use policies.

The Funeral Director or Funeral Director/Embalmer must demonstrate the following skills and competencies: Empathy, professionalism, and a strong commitment to serving grieving families. Strong verbal and written communication and interpersonal skills. Problem-solving and organizational skills. Emotional resilience, composure, and discretion in emotionally sensitive environments. Technical proficiency in funeral management software and Microsoft Office Suite.

The Funeral Director or Funeral Director/Embalmer ensures services are delivered with dignity, empathy, and professionalism. Responsibilities may include: Meeting with families to plan and arrange funeral, cremation, and memorial services, while offering compassionate guidance on available options, merchandise, and related services. Coordinating all aspects of funeral and memorial ceremonies, including transportation, clergy, cemetery arrangements, and service logistics to align with family wishes and legal requirements. Confidently, clearly and professionally disclosing service and merchandise costs, including a thorough understanding of your location’s General Price List (GPL) and Heritage Family’s payment policies. Requesting and collecting payment at the time of arrangement in accordance with company policy, and maintaining accurate, confidential financial records. Responsible for maintaining an average accounts receivable balance of less than 30 days by coordinating with families and with the administrative team as needed. Preparing and processing necessary documentation such as death certificates, burial permits, cremation authorizations, and pre-need contracts, ensuring full compliance with all legal and regulatory standards. Managing both pre-need and at-need arrangements in accordance with internal policies, applicable regulations, and ethical standards. Maintaining proper identification and respectful care of the deceased throughout all preparation and transportation procedures. Making transfers with respect and professionalism. Performing embalming, dressing, casketing, and cosmetology in accordance with the industry’s best practices and health and safety regulations. Ensuring the cleanliness, sanitation, and readiness of the embalming and preparation areas, and maintaining compliance with OSHA and other regulatory standards. Overseeing funeral home operations including facilities, equipment, and vehicles to ensure a high standard of service and presentation. Participating in community outreach, representing the funeral home professionally and compassionately. Providing follow-up care and communication with families to ensure satisfaction and continued support. Supervising, mentoring, and training apprentices, funeral assistants, and part-time staff to ensure operational consistency and professional development.

Apply online

https://www.indeed.com/job/funeral-director-langeland-funeral-home-cd2e167d4c2b38a3

Funeral Director - Langeland Funeral Home