• We accept payment via invoice or credit/debit
• Returning customers and purchasers in good standing may have orders invoiced
• New customers and existing customers who are 30 days delinquent are required to prepay via credit/debit card

• Our standard shipping method is UPS Ground or the most cost effective alternative. Actual freight charges will be added to the invoice plus a $5.00 per package handling fee unless a receiver’s UPS Account # is provided.
• We ship UPS using the purchaser’s UPS account # where available, or purchasers may opt to be invoiced the exact shipping charge (plus a nominal handling fee of $5 per box).
• Every effort is made to ship orders within five business days.

• Book purchases and overstock are NON-REFUNDABLE (return policy effective 1/31/2008), except in the event that merchandise is damaged upon arrival.
• Textbooks are quality inspected prior to packaging. In the rare instance inventory is received damaged, please contact us at textbooks@ccms.edu for an RMA#. Upon approval and receipt of returned damaged inventory, a replacement will be sent at our expense. NO REFUNDS OR CREDITS WILL BE ISSUED.

textbooks@ccms.edu 
Main: 513-761-2020
Business office: 513-618-1929
Fax: 513-761-3333

• Contact us
• Online form (coming soon!)
• Print order form and mail / fax to CCMS