Academics
Technology Help
We have provided various resources for technical support below. Please review the appropriate section, and if you still need help, email techsupport@ccms.edu (Requests will be replied to within 24 hours).
For information about technology usage at the college please review our Information Technology Policy
Email Resources
Email How To Pages:
Google Apps Help
It is recommended to use Microsoft for saving documentation since it is free for students and staff.
Microsoft Office Help
Make sure to download Microsoft Office 365 for Windows or Mac, and log in to your CCMS account for each application you use.
Populi Support Pages
Click on a Populi topic below for links to articles and videos from the Populi Knowledge Base:
Access Support:
Account & Welcome Pages:
- Welcome to Populi
- My Profile
- Reset your password
- Reset forgotten password and retrieve username (video)
- Still having trouble resetting your password? Contact techsupport@ccms.edu.
Courses:
- Courses in Populi Dashboard, Info, and Calendar
- Course Evaluations Be sure to complete evaluations within the specified time period (normally a two-week window). The specific dates are available on the Academic Calendar.
Course Assignments, Lessons, & Tests:
- Assignments
- Chat
- Discussions
- Lessons
- Online Tests
- Submitting Assignments (video)
- Taking a Test (video)
Grades, Degree Audit, & Transcript:
Tuition, Fees, & Financial Aid:
Printing Help
The CCMS Library has a Canon printer available to students and staff. Printing is free for both. Please review these documents if printing for the first time: