About CCMS
Student Complaints
Student complaints can be submitted for the following issues to the Cincinnati College of Mortuary Science:
- Academic issues: Any student who believes he or she has been adversely affected by any academic decision or action by a faculty member related to admission, progression, or graduation, may seek a resolution under this policy.
- General Student Complaints: Any student who believes he or she has been adversely affected by a decision or action by CCMS, including faculty and staff, related to perceived unfair application of policies, procedures, or other matters, but not including those covered under any other dispute resolution, grievance, or other similar policy of CCMS, may file a grievance under this policy.
For more information regarding the above complaints and the process for filing, please view our Student Handbook, pages 16 - 18.
Complaints against the Cincinnati College of Mortuary Science may be filed with the Ohio Department of Higher Education. Both current students and prospective students may file a complaint.
Ohio Department of Higher Education
Telephone: (614) 728-3095
Website: https://highered.ohio.gov/students/current-college-students/student-complaints
Student complaints concerning Federal aid can be submitted through the Office of the Ombudsman at https://studentaid.gov/feedback-ombudsman
Student complaints can be submitted to the Higher Learning Commission (HLC) accrediting agency at https://www.hlcommission.org/for-students/file-a-complaint-against-an-institution/
Student complaints can be submitted to the American Board of Funeral Service Educators (ABFSE) accrediting agency at https://www.abfse.org/html/committee.html#Complaints
(COMING SOON PENDING NC-SARA APPROVAL - NOT APPLICABLE UNTIL CCMS IS APPROVED FOR PARTICIPATION) Student complaints can be submitted to the National Council for State Authorization Reciprocity Agreements (NC-SARA) at https://nc-sara.org/sara-student-complaints-0